FAQs

Does the controller need programming before using it?

There's no need to program it. It's a plug and play device. Upon first use, the computer will automatically install the device driver once. The preconfigured buttons are preset.

What are the functions of the pushbuttons?

When the pushbuttons are pressed, the LED display shows the name of the function.

  • The green button is to turn the microphone on/off.
  • The blue button turns the camera on/off.
  • The red button simultaneously turn both microphone and camera on/off.
  • The yellow button brings your Zoom app to the foreground.

How far can the remote work effectively?

It works in the direct line of sight. A good distance is between 6 and 10 feet.

Which methods of payment do you accept?

We accept all major credit cards, debit cards, and PayPal. 

How safe is my personal information?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process.

Can I cancel an order?

Yes. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the refund reflects on your account.